We now have live online support at $50 an hour (billed in 15 minute blocks) available for those that do not want to bring the computer to the shop or just need some assistance. If you can connect to the Internet on a high speed connection (minimum 125k) then this is an option for you.
First you will need to download the viewer so that we have access to your computer.
Click on the link below, this will download the small file, make sure you remember where it goes
Open the file, if you are using Windows Vista or 7 you will have to right click on it and select "Run as Administrator"
When the file opens you will see a number like the one displayed below:
Call us with the number and we will be ready to go!